The Difference Between Remote Staffing and Seat Leasing

Full-service BPO companies, such as Clark Staff, offer a variety of services to help businesses of all sizes. With so many services offered by BPO companies, it’s easy to get confused with the terminologies. Two of the most commonly availed services from a BPO company would be remote staffing and seat leasing. Being able to differentiate between the two allows businesses to decide which service is better suited for their business needs.

Remote Staffing

Remote staffing is a service BPO companies offer, where clients in other locations around the globe can hire professionals to do the job and work in the BPO company’s office. These professionals are integrated into the client’s company culture and treated as if they were onshore staff.

The key selling point of remote staff would be cost-effectiveness. This allows smaller or startup companies to build departments they otherwise wouldn’t be able to afford. Departments can be filled out by remote staff who have the experience needed to get the job done right, but won’t cost as much as their onshore counterparts.

Another big advantage that comes with remote staffing is the ability to focus solely on productivity. When availing of remote staff, your BPO partner takes over all of the backend tasks. This includes all administrative and IT tasks, meaning all HR, recruitment, payroll, and technical problems are handled by the partnering BPO. With this inclusion, you are also getting account manager oversight of your staff, essentially meaning that you have boots on the ground, even when your staff is in a different country.

Seat Leasing

Seat leasing is the service of renting out “seats” or workstations for people who have staff but lack the infrastructure. The base form of seat leasing only includes a basic PC setup. Depending on the company providing the seat lease, there may also be additional services that can be availed for additional fees. These services usually include payroll, IT support, and recruitment.

The major draw to this type of service is the pricing and convenience. Without the need to pay for a whole building and infrastructure, capital can be allocated to other facets of the business. There is no need to set up workstations as everything will be arranged as soon as a contract is signed. In addition, the flexibility that comes with seat leasing allows businesses to grow at any speed they desire as adding seats just requires more capital.

The Wrap Up

Although the lines between remote staffing and seat leasing may blur with the additional services offered in-seat leasing, the base of each service is unique. Remote staffing has businesses partnering with a BPO company. This means that all recruitment, HR, and IT efforts come from the BPO, while the point of contact for the business gets to focus on deliverables from the remote staff.

Anyone in the world can avail of these services. Seat leasing is literally the leasing of seats within an established infrastructure. It can also be utilized by businesses in the same country where the seat leasing is offered. The target audiences are inherently different, with each service solving different problems for its potential customers. Decide which is right for your needs and your inquiries will yield better results.

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