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In this digital era where 67% of consumers switch brands due to poor customer service,
Considered as the top Call Center hubs in the world because of its excellent customer
It has become widespread for businesses to outsource customer service as a way to cut
The concept of offshoring continues to gain traction in the global marketplace. A report from
Without knowledge of how vast the Outsourcing industry has become, we can be unaware that
There’s no doubt about the continuous emergence of Artificial Intelligence (AI) globally, even directly impacting
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