• Setting Your Clock For The Future In The BPO Industry

    Setting Your Clock For The Future In The BPO Industry

    The good ‘ol “spring forward” and “fall back” seasons of daylight saving time. Have you ever been excited to go to work an hour earlier? Neither has anyone else in modern times, as the antiquated practice is losing its purpose in today’s world.  With it potentially being the last year for daylight saving time (DST)…

  • Can You Run An Outsourcing Business At Home?

    Can You Run An Outsourcing Business At Home?

    The work-from-home set-up is becoming more and more common among outsourcing companies. Is it a successful technique for keeping employees and hiring top talents without the risk of going over budget? Since the beginning of the COVID-19 pandemic, there has been a huge shift within the business industry. A lot of businesses needed to shut…

  • Subcontracting Vs. Outsourcing

    Subcontracting Vs. Outsourcing

    There’s often a blurred line between subcontracting and outsourcing. For the common folk, there’s no difference at all. However, there are fundamental similarities and differences that separate them into two distinct services. Subcontracting Subcontracting is a process that involves a company hiring another individual or firm to complete a specific function that an internal team…

  • What It’s Like Working With Long-Term Clients

    What It’s Like Working With Long-Term Clients

    In the outsourcing industry, it’s rare for a person to stay with the same client long-term. The industry has an overwhelmingly high attrition rate due to the fast-paced nature of the business coupled with the off-balanced HR-to-staff ratio. The more employees a business has the higher the attrition rate. Businesses with up to 1,000 employees…

  • Why Cultural Diversity Can Be A Good Thing

    Why Cultural Diversity Can Be A Good Thing

    When we talk about diversity, a lot of questions come to mind. What language do you use? What religion do you believe in? What race or ethnicity do you belong to? What culture do you practice? Why is diversity really important? We are shaped by our culture, which also defines our identity and behavior. Culture…

  • Artificial Intelligence in the Outsourcing Industry

    Artificial Intelligence in the Outsourcing Industry

    Artificial Intelligence has been a game changer for corporations and individuals nowadays, and it’s evolving faster than we think. As technology progresses, a lot of companies are learning how to incorporate AI services into their processes and improve their business. Since there are pros and cons to dealing with technology, here’s what AI can do…

  • Quiet Quitting And The Death Of Hustle Culture

    Quiet Quitting And The Death Of Hustle Culture

    The term “quiet quitting” has exploded onto social media, namely TikTok, and is slowly trickling upward in workplaces around the world. While many call it a misnomer, others are latching onto the hype in hopes of catalyzing workplace reform.  No matter which camp you hitch your post to, it’s important to understand both sides so…

  • Should You Keep Your Processes Onshore?

    Should You Keep Your Processes Onshore?

    COVID has made working from home the norm in many different business sectors. The argument of keeping your staff onshore versus offshore is becoming bleaker and bleaker as many different offices are allowing their traditionally in-office employees to work from the safety of their homes. Hiring offshore employees or remote staff is a setup that…

  • Remote Work: Good and Bad Habits

    Remote Work: Good and Bad Habits

    Working remotely has become an instant mainstream solution during the pandemic. What we learned during the height of the pandemic is that in the case of remote work is an effective solution for employers and employees to save on costs. However, cracks began to show up, as the majority of the people in the world…