Full-service business process outsourcing companies or BPOs offer a variety of solutions to their partners. A build, operate, transfer model, or BOT is one of those services that help foreign companies establish satellite offices. While this service sounds like a dream for all businesses, it’s essential to fully understand its pros and cons of it…

Business-to-business (B2B) is where a business makes a commercial transaction with another. A typical B2B transaction occurs when a business sources its materials for the production of its final product or service. That said, Business-to-business sales strategy is more important now than ever before, as the advancement of technology offers solutions to enhance the efficiency…

What does the future have in store for businesses and what does it mean to be at the forefront of the industry? Is it the lion’s share of the market? Or is it the next generation of employees that will make a difference? Although no one is certain how various changes will impact businesses, one…

Gone are the days where a business could solely focus on their bottom line, there are other aspects to business to take into consideration besides the money. How a business impacts the environment and society is now taken into consideration, it’s not just observed by its critics, but by a global audience. Corporate social responsibility…

Soft skills are often overlooked during the recruitment process resulting in hiring people that lack them. This is a small hurdle as you are able to hone soft skills by practicing them or in more severe cases, completely changing certain processes in your workflow. Soft skills allow for long-term success in any given work environment.…

Social media has been around for at least 40 years but it never gained mass popularity in the way we perceive it to be. Since then it has changed, following the launching of Facebook in 2006. From then on, countless social media platforms have sprouted across the globe such as Twitter, Instagram, Tiktok, and Youtube…

Business process outsourcing companies have been big in Asia for some time now, hell, outsourcing in Asia has been a trend for a long time. From the not-so-savory “sweatshops” of famous clothing and apparel brands to high-level professionals such as accountants, architects, developers, graphic designers, marketers, and everything in between, Asia, namely China, India, and…

In the world of business and entrepreneurship, relationship management is an important aspect of doing business. Relationship management is a strategy by an organization that maintains a level of engagement with its customers. In the BPO industry, the lifeblood of their business is a continuous number of clienteles that are seeking to outsource their services…

Not all companies have tasks that require a full-time employee, one-time projects such as seasonal marketing campaigns or audits are some examples of this. In these cases, many companies turn to freelancers to get these projects done and are often impressed with the final result but unhappy with the headache associated. For those who enjoy…